Our Commitment to Your Privacy
This document outlines our privacy practices at Minno Software Solutions. We are committed to protecting the privacy and security of our clients' information. This interactive policy explains how we handle the limited information we collect while providing our software and IT solutions, ensuring transparency and clarity in our processes.
Our Core Principle:
We do not store your business data on our servers. Your data remains your property and stays on your infrastructure, always.
What Information We Collect
To provide our services effectively, we collect the following types of information directly from you.
Contact Information
Your name, company name, email, phone number, and address. This allows us to communicate with you about projects, invoices, and support.
Payment Information
We process payment details through secure, third-party gateways. We never store sensitive financial data on our servers.
Project-Specific Info
Project requirements and technical specifications needed to deliver your software. This is used exclusively for project execution.
How We Use Your Information
The information we collect is used strictly for professional purposes to ensure high-quality service delivery.
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To Provide Our Services
We use your information to develop, deliver, and manage the software and IT solutions you've requested, including all project-related communication.
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To Process Payments
Your contact and payment details are used to issue invoices and process payments for services rendered, as per our agreements.
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To Communicate With You
We use your contact information to respond to inquiries, provide technical support, and send important updates about your projects.
Data Storage & Security
Understanding the division of security responsibilities is crucial. Our model is built on the principle that you always maintain control over your own data.
Our Responsibility
Our responsibility is focused on the services we provide, not the infrastructure where your data lives.
- ✗ We DO NOT store client data on our servers.
- ✗ We ARE NOT responsible for data breaches on your systems.
- ✓ We ONLY access your data with permission to perform our work.
- ✓ We DO NOT retain copies of your data after project completion.
Your Responsibility
As the data owner and controller, you are solely responsible for securing your data and infrastructure. This includes:
- ✓ Installing all OS security updates and patches (e.g., Windows).
- ✓ Using and maintaining firewalls and antivirus software.
- ✓ Performing regular, secure backups of your data.
- ✓ Managing and controlling all user access to your systems.
Third-Party Services & Your Rights
We use a minimal number of third-party services and respect your rights over the information you provide to us.
Third-Party Services
We may use third-party services for tasks such as payment processing. These providers have their own privacy policies, and we encourage you to review them to understand how they handle your data.
Your Rights
You have the right to request access to and correction of the personal contact information we hold. If you have any questions or concerns about this Privacy Policy, please contact us.